RETAIL

Intergate Communication Systems and Elevate Customer Satisfaction

 

Improve Communication for Staff on all levels and Stores by creating a radio communication system that offers a real-time tool and a network that you can rely on to instantly connect everyone on your site or further afield such as: Car parks, Distribution, Warehouses and Head Offices ensuring staff work as efficiently as possible from just one device allowing you to maintain high service levels and customer satisfaction.

Motorola dp4000e

MOTOTRBO™
DIGITAL PORTABLE TWO-WAY RADIOS

From the front desk to the factory dock, moving across campus or around the country, MOTOTRBO™ radios are connecting more people effortlessly and efficiently wherever they work. Information is instantaneous. Decision-making becomes easier. Safety gets stronger. Productivity increases. Service improves and customers are more satisfied.

motorola clp446

MOTOROLA CLP446
LICENSE FREE PORTABLE TWO-WAY RADIO

Motorola Solutions’ CLP446 two-way radio is a sleek device that clicks with your professional image and environment. Incredibly versatile, lightweight and comfortable to wear, they are unlike any portable radio you’ve used before. Now your staff can collaborate instantly, respond to customers quickly, and elevate service throughout your enterprise.

hytera pd6 series

HYTERA
DIGITAL PORTABLE TWO-WAY RADIOS

Hytera two-way radios combine rich heritage with cutting-edge Research and Development. This means that when you buy Hytera radios, you buy products and solutions that are built to perform – and built to last.

everge 530 series

VERTEX STANDARD
DIGITAL PORTABLE TWO-WAY RADIOS

Leave analogue limitations behind and evolve to better audio quality, better privacy and better range – all at a better cost with eVerge™ digital two-way radios. Analogue compatible and precision-engineered to deliver value without sacrificing quality – giving you more capabilities and the flexibility you need to communicate at your best.

dispatcher app

DISPATCHER
APP

A Two-Way Radio Dispatcher allows you to monitor large amounts of radio traffic. A simple and easy-to-use interface consists of one Radio Server which operates as a gate between radio stations and IP network, and an unlimited number of dispatcher consoles. To connect to radio networks, uses one, or more two-way radio stations. Dispatchers connect to the Radio Server via local wire, or wireless networks or the Internet and use IP protocol.

wave app

MOTOTRBO™ WAVE
APP

WAVE keeps information flowing quickly and securely between your mobile workers, delivering instant and secure broadband push-to-talk (PTT) communications. This highly interoperable and flexible system enables management and supervisors to connect with their workforce through their MOTOTRBO™ two-way radio, smartphone, or tablet over any broadband IP network including Wi-Fi, 3G or 4G and reduces the need for additional costly infrastructure as wave is an application which can be purchased from an app store.

lone worker

LONE WORKER
APP

Through your digital two-way radios, you can have a support package to ensure all of your staff are within easy reach, in real time. By utilising the PTT on a two-way radio the user when notified presses and releases to confirm that they are OK if the user does not communicate within the pre-defined time the radio will then go into an ‘emergency mode’. Utilising a loud audible tone the radio will warn the user to respond, if they do not it will set the emergency procedure into play, the radio controller and other users will then be notified.

solar panels app

SOLAR POWERED REMOTE CONTROL CALL POINTS
APP

DCRS have developed within our R & D department a radio controlled solution which is controlled by Solar Power. DCRS can design, install and maintain this solution for you on your site. The solar power solution can be linked to external Tannoy / PA Address / Evacuation Announcements and can be utilised with Barrier Systems for Voice Communications.

meadowhall pa

MEADOWHALL SHOPPING CENTRE
CASE STUDY

MOTOTRBO DMR Alert in-track integrated personal tracking solution elevates performance at Meadowhall Shopping Centre.

LIVERPOOL
CASE STUDY

Liverpool One’s original solution had many black spots back of house which required eradicating, and the TETRA Hand portable radios were becoming unreliable and expensive to replace. Liverpool One required a radio solution that would give them full communications in all areas of operation combined with a Control room solution that offered radio dispatching and recording solution to monitor staff at all times.

Case study coming soon.

Clients Words

WHAT OUR SATISFIED CUSTOMERS HAVE TO SAY

Ray Knowles

"We asked other companies to tender but DCRS were unrivalled in their professional expertise, competence and knowledge of Motorola two-way radio systems, “ said Knowles. “They were able to design and install the system within a few months and provide a support service tailored to our needs."

Ray Knowles - Safer Business Consultant CASED, Doncaster
2017-02-13T16:38:42+00:00
"We asked other companies to tender but DCRS were unrivalled in their professional expertise, competence and knowledge of Motorola two-way radio systems, “ said Knowles. “They were able to design and install the system within a few months and provide a support service tailored to our needs." Ray Knowles - Safer Business Consultant CASED, Doncaster

Alan Holden

"I am involved in industrial distribution and based on my customers site. There was a requirement to improve communications between the maintenance engineers, production department and managers. As preferred supplier DCRS came to site and ran trials on different types of equipment. The result was a system tailor-made to my customer’s needs. Since then, I have used DCRS for new installations at other distribution depots, and have received an equally high level of service and customer satisfaction."
Alan Holden - MRO Specialist Müller Milk and Ingredients, Manchester (branch 337)
2016-09-15T22:00:58+00:00
"I am involved in industrial distribution and based on my customers site. There was a requirement to improve communications between the maintenance engineers, production department and managers. As preferred supplier DCRS came to site and ran trials on different types of equipment. The result was a system tailor-made to my customer’s needs. Since then, I have used DCRS for new installations at other distribution depots, and have received an equally high level of service and customer satisfaction."Alan Holden - MRO Specialist Müller Milk and Ingredients, Manchester (branch 337)

Stephen Baggott BA (Hons), MSc (CPM)

"As with any projects it is important to not only have confidence in the product, but also in the suppliers. It was felt by the project team that DCRS had the expertise and an understanding of what the University expected and the best way of delivering this. Delivery and installation was successful in what was quite a tight timescale. Knowing that DCRS already have an understanding of our business needs allows for a collaborative approach to develop best functionality of the system and delivery."
Stephen Baggott BA (Hons), MSc (CPM) - Campus Operations Manager, University of Wolverhampton
2016-09-15T21:51:46+00:00
"As with any projects it is important to not only have confidence in the product, but also in the suppliers. It was felt by the project team that DCRS had the expertise and an understanding of what the University expected and the best way of delivering this. Delivery and installation was successful in what was quite a tight timescale. Knowing that DCRS already have an understanding of our business needs allows for a collaborative approach to develop best functionality of the system and delivery."Stephen Baggott BA (Hons), MSc (CPM) - Campus Operations Manager, University of Wolverhampton

Tony Graves

"
As one of the leading Security companies in the UK, CIS Security are growing at a strong pace. I have been impressed with how DCRS have supported us in our growth, providing quality products and prompt customer service. We have a good partnership with DCRS as a supplier and have come to rely on them as a premium radio supplier with the high quality standards our customers expect."

Tony Graves - CIS Security
2017-04-21T14:58:13+00:00
" As one of the leading Security companies in the UK, CIS Security are growing at a strong pace. I have been impressed with how DCRS have supported us in our growth, providing quality products and prompt customer service. We have a good partnership with DCRS as a supplier and have come to rely on them as a premium radio supplier with the high quality standards our customers expect." Tony Graves - CIS Security

Lee Johnson

"The Hytera digital solution offered our Estates, Facilities and Security teams an enhanced clarity and reliability of communication; upgrading from our analogue system has enhanced the service for our staff in these areas."

Lee Johnson - Security Manager at the University of Northampton
2017-03-14T12:26:42+00:00
"The Hytera digital solution offered our Estates, Facilities and Security teams an enhanced clarity and reliability of communication; upgrading from our analogue system has enhanced the service for our staff in these areas." Lee Johnson - Security Manager at the University of Northampton

Mick Bellamy

"Working with DCRS in the past I knew of their professionalism, so it was a natural decision for them to supply us. They helped advise on the best radios for our needs and everything we required from our upgrade has worked flawlessly and we could not be happier with the equipment and service we have received from the team at DCRS."
Mick Bellamy - Building & Grounds Team Leader, Lincoln Castle
2016-09-15T22:01:26+00:00
"Working with DCRS in the past I knew of their professionalism, so it was a natural decision for them to supply us. They helped advise on the best radios for our needs and everything we required from our upgrade has worked flawlessly and we could not be happier with the equipment and service we have received from the team at DCRS."Mick Bellamy - Building & Grounds Team Leader, Lincoln Castle

Dawn Osborne

"Customer safety is at the heart of everything we do at Meadowhall. It is vital that we have an effective public announcement system in place in the event of an evacuation scenario. We needed a system capable of quickly and effectively delivering clear communications across the entire site to both our staff and members of the public whenever it is called into action."
Dawn Osborne - Head of Operations: Meadowhall Shopping Centre
2016-09-15T21:59:23+00:00
"Customer safety is at the heart of everything we do at Meadowhall. It is vital that we have an effective public announcement system in place in the event of an evacuation scenario. We needed a system capable of quickly and effectively delivering clear communications across the entire site to both our staff and members of the public whenever it is called into action."Dawn Osborne - Head of Operations: Meadowhall Shopping Centre

Brian Allt

"The MOTOTRBO system ticks a lot of the boxes for worker safety within the plant. Personnel now have instant communication with anyone if they need help."
Brian Allt - Maintenance Engineer Technical Support, Rugeley Power Ltd
2016-09-15T21:59:58+00:00
"The MOTOTRBO system ticks a lot of the boxes for worker safety within the plant. Personnel now have instant communication with anyone if they need help."Brian Allt - Maintenance Engineer Technical Support, Rugeley Power Ltd

Mark Bramley

"Our site is a demanding place for radio technology: we’re in the middle of a very rural and hilly part of Derbyshire - the surroundings can impede RF performance, and background equipment noise is ever present. Working with DCRS we looked at the options to replace our old analogue radios and MOTOTRBO stood out as the best solution. With safety features including man down and override emergency calling, MOTOTRBO helps ensure the safe, efficient and productive operation of the team on our site."
Mark Bramley - Electrical Engineer, Hope Construction Materials
2016-09-15T22:03:50+00:00
"Our site is a demanding place for radio technology: we’re in the middle of a very rural and hilly part of Derbyshire - the surroundings can impede RF performance, and background equipment noise is ever present. Working with DCRS we looked at the options to replace our old analogue radios and MOTOTRBO stood out as the best solution. With safety features including man down and override emergency calling, MOTOTRBO helps ensure the safe, efficient and productive operation of the team on our site."Mark Bramley - Electrical Engineer, Hope Construction Materials

Contact DCRS



Call free: 0800 043 2688