Direct Communications Radio Services Ltd

VoCoVo Wireless Headset Solutions for Customer-Facing Teams

Improve team communication, boost efficiency, improve staff engagement and minimise theft and antisocial behaviour.

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What is VoCoVo?

Improve team communication, boost efficiency, improve staff engagement and minimise theft and antisocial behaviour.

VoCoVo is a wireless headset system which allows customer-facing teams to communicate and collaborate discreetly. Requiring no installation, setup or internet connection, simply connect your VoCoVo system to mains power and you’re good to go.

VoCoVo empowers teams with clear, instant and discreet communication across the entire premises to drive efficiency, productivity and boost customer service. They come ready to work out-of-box and don’t require complex installation, ready to deliver results instantaneously.

Your team’s missing link

Introducing VoCoVo Link – The smarter way for small teams to stay connected.

VoCoVo Link is a plug-and-play headset system built for small teams that need fast, reliable and hands-free communication. Whether your team’s on the shop floor, in the stockroom or assisting customers, VoCoVo Link keeps everyone connected in real time, helping boost productivity and deliver a better experience for both staff and customers.

The system includes four lightweight Series 5e headsets, a central hub with a 100-metre range and a charging dock. Setup takes just 10 minutes, and you can expand to eight users with a second hub. With crystal-clear audio, full-duplex voice and retail-grade noise cancellation, your team can talk and listen clearly without shouting or interference.

VoCoVo Link offers professional-grade performance at an affordable price, with a 40-hour standby time and scalable tech that grows with your business. Perfect for retail, hospitality or any small team that needs to stay connected on the move.

VoCoVo System packages for teams of all shapes and sizes

VoCoVo empowers teams with clear, instant and discreet communication across the entire premises to drive efficiency, productivity and boost customer service. They come ready to work out-of-box and don’t require complex installation, ready to deliver results instantaneously.

VoCoVo System packages for teams of all shapes and sizes

According to research, customers are 300% happier with their in-store experience when stores use VoCoVo.

Scaleable & easy to install

A modular system that can be tailored to your business’ needs, and grow with you as a company.

Secure

There is no more loud tannoy announcements, nor are there any open frequencies.

Connect your estate

Connect stores to each other, and share messages through the head office apps.

Pays for itself

Customers data shows that on average the cost of purchasing VoCoVo is covered within 3 months.

API ready

Integration with any service and device is possible, providing you have an API.

Natural conversations

Real time conversations help avoid miscommunications between team members.

Communication solution built from more than just talking

VoCoVo systems come with all the hardware including a VoCoVo base unit you need out of the box make them great for small teams who need to stay connected over wide areas, and are also scalable allowing you to easily expand communication capabilities in line with your business.

VoCoVo systems are popular shops, restaurants, car dealerships, conference venues, Gyms , production sites and even care homes. With excellent battery life, employees can collaborate and stay connected throughout the whole day, and provide customers a better experience.

VoCoVo offers some key features which combine the best functions of a mobile phone, two-way radio and face-to-face conversation, such as:

  • Instant push-to-talk;
  • Full duplex (two-way) conversation;
  • Lightweight, ergonomic and stylish design;
  • Multiple wearing options;
  • Call-back feature;
  • Excellent battery life that lasts all day
  • Up to 90m range in all directions without a repeater;
  • Simple plug-and-play with no installation required. 

Looking To Implement VoCoVo Solutions?

Deciding to change the way your team communicates is a big decision. That’s why we have designed our proof of concept to be as easy as possible to roll out and to understand the impact it can have on your business once complete.

Learn more about what you can expect from a proof of concept trial in your business.

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