In the busy environment of holiday parks, efficient communication is essential for smooth operations. Teams spread across wide-ranging grounds can often face challenges with coordination tasks, managing emergencies and providing the best possible customer service....
The Big Church Day Out – Case Study
Event name: The Big Church Day Out
Description of event: The Big Church Day Out is a Christian non-profit music festival that takes place in Wiston, West Sussex, England, best known for its contemporary Christian music. Many musical types are represented at the festival with the festival to appeal to all denominations of Christians.
Service supplied: Motorola two-way radio communication equipment with our RAS (Radio Allocation System) to allow equipment to be booked in and out to users on a daily basis with full on-site installation and 24/7 support.
Details: We have supplied the Big Church Day Out since 2009, this year they had initial order of 70 DP4600 radios and a multi-channel repeater system, followed by a further 300 radios. This year we added our RAS to assist with the allocation of radios and stop potential losses. The organisers attended our office to run through their exact requirements and to make sure the RAS met with their needs.
Customer feedback: “The commitment and care shown to us by DCRS are outstanding. Always ready to help understand our needs and explain to us the options available, Steve, Ray and all the hire team respond quickly to every query and situation. DCRS take time to see the hire process from a customer’s point of view and seek to make it a seamless process. I’d have no hesitation in recommending them”. – Tim Nash
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