MANAGING TASKS ON YOUR DIGITAL TWO WAY RADIOS

Job Ticketing is a function available with via your digital two-way radios via a client-hosted software application that allows you to efficiently manage and monitor:

• Scheduling
• Workflow
• Personnel’s job function

By converting an alarm, or business system message into a text format, the software can notify the most appropriate two-way radio user through work schedules and action filters. The radio user can accept, or reject the assigned job ticket by using standard menu options on their keypad. The user simply sends a quickly completed message back to the dispatcher to clear that job down. Tracking the status of all job tickets is in real time and it will noti­fy the dispatcher if a ticket is about to become overdue.

Job tickets are hosted and managed privately on your computer network, and there are no additional costs incurred with online workflow applications. This system allows the management team to run full reports on:

• All radio users
• Job acceptations and rejections
• Time frames in which they took to complete

There are no monthly recurring fees or data charges as seen with other cellular data options, potentially saving you thousands of pounds a year.