Comprehensive handling of multiple alarms and alerts, all delivered to your digital two-way radios, mobile phones, workstations and email.

The Alarm Handler Control System automatically dispatches messages to the right people at the right time. If an alarm is raised the Alarm Control System will immediately identify the available employees and escalate the alert until it is acknowledged, resolved and closed. This software removes the dependency on control room operators to monitor alerts, allowing them to concentrate on other activities.

Efficient Alarm Management

• Total control of your security alarms and system alerts
• Delivered with pin-point accuracy and discrete pre-alert to determine the cause and eliminate false alarms
• Never miss a message – Three-stage escalation plan
• No display, no problem – With voice alarm notifications
  Quick Response Times – Less downtime and increased productivity

This system integrates with numerous systems and transports the alarm and status messages

• Fire
• Security
• BMS/machine/technical and more
• Alarm listeners – CST, MING, Crestron, AV/IT, HVAC, PRTG, OPC, ModBUS, CANBus, MTU, Consillium, RS232/422/485, HTTP, TCP/IP/UDP.

For example, if a fire alarm is raised, a notification will be routed specifically to the fire response team. If the fire response team does not acknowledge the alarm, the announcement will be escalated to the next designated employee or workgroup, ensuring that the alarm is managed.