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Wigan FC

CASE STUDY: WIGAN FOOTBALL CLUB – DW STADIUM

MOTOTRBO RADIOS DEPLOYED FOR WIGAN DW STADIUM MATCH DAYS

The impressive DW Stadium in Wigan, Greater Manchester, is home to Wigan Athletic FC, recent
winners of the FA Cup, and Wigan Warriors Rugby League Football Club, current Super League
leaders. The stadium covers a significant footprint of 38,700m², not including car parks and access
roads. The maximum seating capacity is 25,133 across four single-tier stands.

CHALLENGE

The operations teams had been successfully using Motorola Solutions’ analogue radios since the
stadium opened in 1999. However, these radios were now outdated and there were some black
spots in the stadium. Transmissions were sometimes unclear, especially during noisy games and in
far-reaching corners of the stadium. Moreover, a channel was not always immediately available,
with potentially serious consequences during emergencies.

With big crowds flocking to see matches, staff have to deal with a large number of fans arriving and leaving the stadium within short time frames. Expert coordination is needed to resolve any issues which arise and to safeguard the public, in compliance with strict health and safety regulations.

Following a successful month-long trial period when four DP2400 Portable Two-Way Radios were utilised by stewards alongside the analogue radios, the new digital system was commissioned by DCRS. It was fully operational just a few weeks later, following user training delivered by DCRS personnel.

RESULT

The MOTOTRBO digital radios now provide enhanced voice communications throughout
the stadium on four new Ofcom frequency licenses obtained by DCRS. The new system has
substantially improved communication throughout the stadium, reduced reaction times to incidents
and increased worker efficiency.

 

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Photography by The WordWorks UK

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