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Yorkshire’s largest shopping centre, Meadowhall, attracts over 25 million visitors each year and is home to 280 stores. Providing customers with a memorable shopping experience is a top priority for this major retail centre, matched equally by the need to ensure the safety of shoppers, retailers and staff in the event of an emergency.

A MOTOTRBO Capacity Plus digital two-way radio system with DMRAlert indoor positioning has been in use at Meadowhall for a number of years, enabling its control room to monitor and pinpoint the location of personnel throughout the centre. The system allows Meadowhall to react quickly to incidents and helps to sustain high standards of service and safety.

Working with Motorola’s Authorised Radio Partner DCRS, Meadowhall expanded its MOTOTRBO solution to include a solar powered public address system linked with the centre’s existing Motorola radio system. Operating at eight different assembly points situated outside the centre, the system is solar-powered, supporting Meadowhall’s commitment to green shopping. The pioneering system facilitates communications locally at assembly points, or centrally from the control room to both staff and the public during the evacuation process. It allows the centre to control crowds during an evacuation, keeping them informed at all times and once the all-clear is given it helps to get people back inside as quickly as possible.


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