Case Study: AINTREE UNIVERSITY HOSPITAL

Motorola dp4000e

GREATER EFFICIENCY ACHIEVED WITH MOTOTRBO™ PORTER TRACK SOLUTION

 

BACKGROUND

Aintree University Hospital is a large teaching hospital in Liverpool providing Accident & Emergency services and a broad range of acute and non-acute specialities. Seeking to improve its method of allocating jobs to porters and replace its ageing analogue radio system, the hospital turned to the communication market for a radio solution.

A number of two-way radio companies were asked to provide options, and Aintree University Hospital selected the DCRS proposal as the most effective to meet its needs. Amongst the benefits of the DCRS system is that it enables mobile dispatchers to allocate jobs irrespective of their location. The solution chosen was a MOTOTRBO™ Radio System which is controlled via a TRBOnet Communication and Management Application with a Job Ticketing module.

 

The methodology for the new system is quite simple – reducing the number of points of failure and the time taken to allocate a job should the operative not be at the station when the request is received.

Once a request is received for service, the duty dispatcher assigns the task to an individual who accepts the role. This allocation can be monitored by any one of the other three dispatchers or management for escalation if required. The whole function of the job is date and time-stamped providing an audit trail of all the work carried out. The duty dispatcher could be mobile at the time of the request for service. Therefore a tablet loaded with the TRBOnet Communication and Management Application is used by the job allocator to ensure a speedy response to any request.

The hardware used on this installation included MOTOTRBO™ SLR5500 Digital repeaters and associated antenna equipment and accessories, the MOTOTRBO™ DP4800 two-way radios are utilised by the staff and a mixture of single and multi-chargers from the Motorola Solutions Impres range of intelligent chargers provide longer battery life.

DCRS has now provided a complete turnkey solution to the hospital, from inception to delivery and full support service.

Article provided by HEFMA Pulse May 2017

 

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Clients Words

WHAT OUR SATISFIED CUSTOMERS HAVE TO SAY

Brian Allt

"The MOTOTRBO system ticks a lot of the boxes for worker safety within the plant. Personnel now have instant communication with anyone if they need help."
Brian Allt - Maintenance Engineer Technical Support, Rugeley Power Ltd
2016-09-15T21:59:58+00:00
"The MOTOTRBO system ticks a lot of the boxes for worker safety within the plant. Personnel now have instant communication with anyone if they need help."Brian Allt - Maintenance Engineer Technical Support, Rugeley Power Ltd

Mark Bramley

"Our site is a demanding place for radio technology: we’re in the middle of a very rural and hilly part of Derbyshire - the surroundings can impede RF performance, and background equipment noise is ever present. Working with DCRS we looked at the options to replace our old analogue radios and MOTOTRBO stood out as the best solution. With safety features including man down and override emergency calling, MOTOTRBO helps ensure the safe, efficient and productive operation of the team on our site."
Mark Bramley - Electrical Engineer, Hope Construction Materials
2016-09-15T22:03:50+00:00
"Our site is a demanding place for radio technology: we’re in the middle of a very rural and hilly part of Derbyshire - the surroundings can impede RF performance, and background equipment noise is ever present. Working with DCRS we looked at the options to replace our old analogue radios and MOTOTRBO stood out as the best solution. With safety features including man down and override emergency calling, MOTOTRBO helps ensure the safe, efficient and productive operation of the team on our site."Mark Bramley - Electrical Engineer, Hope Construction Materials

Dawn Osborne

"Customer safety is at the heart of everything we do at Meadowhall. It is vital that we have an effective public announcement system in place in the event of an evacuation scenario. We needed a system capable of quickly and effectively delivering clear communications across the entire site to both our staff and members of the public whenever it is called into action."
Dawn Osborne - Head of Operations: Meadowhall Shopping Centre
2016-09-15T21:59:23+00:00
"Customer safety is at the heart of everything we do at Meadowhall. It is vital that we have an effective public announcement system in place in the event of an evacuation scenario. We needed a system capable of quickly and effectively delivering clear communications across the entire site to both our staff and members of the public whenever it is called into action."Dawn Osborne - Head of Operations: Meadowhall Shopping Centre

Ray Knowles

"We asked other companies to tender but DCRS were unrivalled in their professional expertise, competence and knowledge of Motorola two-way radio systems, “ said Knowles. “They were able to design and install the system within a few months and provide a support service tailored to our needs."

Ray Knowles - Safer Business Consultant CASED, Doncaster
2017-02-13T16:38:42+00:00
"We asked other companies to tender but DCRS were unrivalled in their professional expertise, competence and knowledge of Motorola two-way radio systems, “ said Knowles. “They were able to design and install the system within a few months and provide a support service tailored to our needs." Ray Knowles - Safer Business Consultant CASED, Doncaster

Stephen Baggott BA (Hons), MSc (CPM)

"As with any projects it is important to not only have confidence in the product, but also in the suppliers. It was felt by the project team that DCRS had the expertise and an understanding of what the University expected and the best way of delivering this. Delivery and installation was successful in what was quite a tight timescale. Knowing that DCRS already have an understanding of our business needs allows for a collaborative approach to develop best functionality of the system and delivery."
Stephen Baggott BA (Hons), MSc (CPM) - Campus Operations Manager, University of Wolverhampton
2016-09-15T21:51:46+00:00
"As with any projects it is important to not only have confidence in the product, but also in the suppliers. It was felt by the project team that DCRS had the expertise and an understanding of what the University expected and the best way of delivering this. Delivery and installation was successful in what was quite a tight timescale. Knowing that DCRS already have an understanding of our business needs allows for a collaborative approach to develop best functionality of the system and delivery."Stephen Baggott BA (Hons), MSc (CPM) - Campus Operations Manager, University of Wolverhampton

Alan Holden

"I am involved in industrial distribution and based on my customers site. There was a requirement to improve communications between the maintenance engineers, production department and managers. As preferred supplier DCRS came to site and ran trials on different types of equipment. The result was a system tailor-made to my customer’s needs. Since then, I have used DCRS for new installations at other distribution depots, and have received an equally high level of service and customer satisfaction."
Alan Holden - MRO Specialist Müller Milk and Ingredients, Manchester (branch 337)
2016-09-15T22:00:58+00:00
"I am involved in industrial distribution and based on my customers site. There was a requirement to improve communications between the maintenance engineers, production department and managers. As preferred supplier DCRS came to site and ran trials on different types of equipment. The result was a system tailor-made to my customer’s needs. Since then, I have used DCRS for new installations at other distribution depots, and have received an equally high level of service and customer satisfaction."Alan Holden - MRO Specialist Müller Milk and Ingredients, Manchester (branch 337)

Lee Johnson

"The Hytera digital solution offered our Estates, Facilities and Security teams an enhanced clarity and reliability of communication; upgrading from our analogue system has enhanced the service for our staff in these areas."

Lee Johnson - Security Manager at the University of Northampton
2017-03-14T12:26:42+00:00
"The Hytera digital solution offered our Estates, Facilities and Security teams an enhanced clarity and reliability of communication; upgrading from our analogue system has enhanced the service for our staff in these areas." Lee Johnson - Security Manager at the University of Northampton

Mick Bellamy

"Working with DCRS in the past I knew of their professionalism, so it was a natural decision for them to supply us. They helped advise on the best radios for our needs and everything we required from our upgrade has worked flawlessly and we could not be happier with the equipment and service we have received from the team at DCRS."
Mick Bellamy - Building & Grounds Team Leader, Lincoln Castle
2016-09-15T22:01:26+00:00
"Working with DCRS in the past I knew of their professionalism, so it was a natural decision for them to supply us. They helped advise on the best radios for our needs and everything we required from our upgrade has worked flawlessly and we could not be happier with the equipment and service we have received from the team at DCRS."Mick Bellamy - Building & Grounds Team Leader, Lincoln Castle

Tony Graves

"
As one of the leading Security companies in the UK, CIS Security are growing at a strong pace. I have been impressed with how DCRS have supported us in our growth, providing quality products and prompt customer service. We have a good partnership with DCRS as a supplier and have come to rely on them as a premium radio supplier with the high quality standards our customers expect."

Tony Graves - CIS Security
2017-04-21T14:58:13+00:00
" As one of the leading Security companies in the UK, CIS Security are growing at a strong pace. I have been impressed with how DCRS have supported us in our growth, providing quality products and prompt customer service. We have a good partnership with DCRS as a supplier and have come to rely on them as a premium radio supplier with the high quality standards our customers expect." Tony Graves - CIS Security

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