Aintree University Hospital – Mototrbo & Job Ticketing Radio System

Greater Efficiency Achieved With Mototrbo™ Porter Track Solution

 

Who We Are?

For over 35 years, DCRS has been a UK leader in two-way radio hire and sales. Our professional teams are based in Cambridgeshire and Chesterfield and are proud to serve businesses across all industries, one of these being Aintree University Hospital. By providing the perfect combination of radios and repeaters, we were able to solve their communication issues associated with their old systems – giving them peace of mind that they can always stay connected no matter what obstacles come along the way. 

Background

Aintree University Hospital is a large teaching hospital based in Liverpool, which provides Accident & Emergency services and a broad range of other acute and non-acute specialities. The hospital was facing issues with its ageing analogue radio system. The outdated two-way radios had made it extremely difficult to establish smooth and efficient communication. Management and staff members alike found it hard to allocate jobs to porters and inform each other of any emergencies or need for urgent assistance effectively. Therefore, the hospital turned to the communication market for a reliable radio solution.

dp4000e radios

The Challenge

The outdated system had caused issues for a long time and Aintree University Hospital was more than happy to find a new solution. The challenge our team had to face was finding a way to replace the old radio systems efficiently and seamlessly, without causing any disruptions to the hardworking hospital staff members.

A large number of two-way radio companies were asked to provide different options for secure communication solutions, and Aintree University Hospital selected the DCRS proposal as the most effective to meet their needs. Amongst the many benefits of the DCRS two-way radio system is that it enables mobile dispatchers to allocate jobs irrespective of their location. The methodology for the new system of walkie talkies is quite simple, but effective – reducing the number of points of failure and the time taken to allocate a job, should the operative not be at the station when the request is received.

Solution

The hospital chose a MOTOTRBO™ Radio System as their communication solution, which is controlled via a TRBOnet Communication and Management Application with a Job Ticketing module. With the two-way radio system we have provided the frequencies are difficult to track which ensures a crucial factor for the healthcare industry is ticked off – high-confidentiality information is communicated safely.

The solution by Motorola – MOTOTRBO™ two-way radios made the whole hospital team’s communication more effective and smooth. New communication systems made the distribution of tasks trouble-free, thus increasing productivity and speed of response to emergencies. A task is sent out by one of the staff and once the request is accepted for service, the duty dispatcher assigns the task to an individual who takes on the role. This allocation process can be monitored by any one of the other three dispatchers or management, in case any escalation is required. The job’s whole duration is date and time-stamped, which assists management by providing an audit trail of all the work carried out. Our portable two-way radios also make it easier for the duty dispatcher to be mobile at the time of the request for service, improving the team’s flexibility, and letting them focus on their tasks without having to worry about staying close to the radio. The last component of the whole communication system is a tablet loaded with the TRBOnet Communication and Management Application. This tablet was used by the job allocator to ensure a speedy response to any request.

DCRS’s team of engineers ensured a strong signal throughout the whole of the hospital premises by equipping the building with relevant radio hardware. The equipment used on this installation included MOTOTRBO™ SLR5500 Digital repeaters and associated antenna equipment and accessories, the MOTOTRBO™ DP4800 two-way radios are utilised by the staff. Our team had also supplied the hospital with a mixture of single and multi-chargers from the Motorola Solutions Impres range of intelligent chargers, which provide noticeably longer battery life and ease of access.

DCRS has now provided a complete turnkey solution to the hospital, from inception to delivery and full support service. Our team has ensured a seamless installation and provided a smooth transition from previously used analogue systems by showing all the staff members how the two-way radios are used and the most efficient ways to use them. This new communication solution has made job assigning and other staff managing processes easier and more effective.

Our recommended two-way communication systems for hospitals

Efficient and stable communication is crucial in the medical field, as everyone on the premises benefits from it. From the management, doctors, nurses and other staff down to the patients. The DCRS team highly recommends such radio solutions as Motorola DP4400e to replace any outdated communication systems.

Motorola DP4400e is a sturdy and mobile two-way radio, which works on Bluetooth audio, thus removing any need for cables, helping users be more mobile and flexible. This communication system is highly rated for its performance, stability and other advanced features, which increase efficiency. One of those features is an emergency button, which helps inform others of any emergencies very quickly. By clicking the emergency button, the user clears other channels, which transmit the emergency as top-priority to other two-way radio users.

This two-way radio is equipped with a strong battery, which is ensured to last up to 28 hours. Providing easy access during the shifts, without the need for constant recharging.

If you wish to learn more about our two-way communication systems for the medical sector, feel free to enquire or give us a call on 0800 043 2688.