Job Vacancy - Customer Support / Sales Executive
We are looking to recruit an experienced Customer Support / Sales Executive to work alongside our Account Managers dealing with radio systems and radio applications that we supply to new and existing clients. Based in our Chesterfield Office this position will involve work throughout the UK.
As an Ambassador for the company, excellent communication skills are imperative when speaking to clients with a positive and professional attitude at all times.
Company information: - Continued success and growth
- Career prospects
The following is essential: - Experience in a customer service environment
- Experience of providing a high standard of customer service
Ideally you will have: - Radio Communications experience in both Analogue and Digital products
- Ability to adapt to new technologies
Role information: - Visiting and demonstrating products & applications on site with customers
- Receive and processing customer orders
- Accurately update the CRM system
- Liaison with customers, colleagues and suppliers
- Dealing with customers over telephone and email
An attractive package is available for the successful candidate with all the usual benefits that a position of this nature would entail.
NEW TLKR T8
Rugged design, high specification but easy to use, the new Motorola TLKR T8 is one of the highest featured walkie-talkies available. Bursting with functionality, including a range of up to 10km*, the TLKR T8 includes vibrate alert, group-calling, hands-free operation and even a built-in LED torch. The TLKR T8 – keeping you connected and no call charges.
For more information or, to purchase the Motorola TLKR T8 click here
JULY 2011
Introducing MOTOTRBO™ portable radio OPERATIONS CRITICAL Bluetooth® wireless accessories:
Stay connected without wires - digital and analogue modes. EXCEPTIONAL AUDIO, ALL DAY, EVERYDAY.
Working outdoors in a crowd or indoors on the manufacturing floor, our MOTOTRBO™ Operations Critical wireless earpiece is engineered for optimal performance particularly in noisy conditions. It's light-weight and comfortable, with fast PTT, exceptional audio in loud noisy environments utilising Automatic Volume Control (AVC), plus extended battery life for long work shifts.
From office workers to security officers to hotel managers, your employees will appreciate the combination of Wireless Earpiece, or Remote PTT and Headset paired to the Wireless Adapter offering convenience of wireless Operation Critical performance.
Download our full information leaflet by clicking here
JUNE 2011
MOTOTRBO Software Release 1.8 Available Now
We are very pleased to announce availability of the MOTOTRBO System Release 1.8 which provides many new features and enhancements : including Digital Telephone Patch. This feature allows MOTOTRBO digital radio users to make and receive calls to landline or mobile telephones via standard analogue telephone interconnection devices
For more information please contact us on 0800 043 2688
MAY 2011
COMING SOON - NEW MOTOTRBO™ Blue tooth Accessories
Motorola have announced in quarter 2 they will release their first ever Bluetooth Accessories – allowing you to have a complete wireless solution for your MOTOTRBO™ DP3400 and DP3600 hand portable range. To request a quotation please contact us on 0800 043 2688 / email : sales@dcrs.co.uk
The MOTOTRBO™ Bluetooth Accessory will be consisting of:
Wireless adapter
• Reliable wireless communication
• Easy and intuitive pairing procedure
• Up to 10 metre operational range
• Change headset volume using headset volume buttons or radio volume knob
• Easy switching between radio speaker and Bluetooth earpiece - Automatic if Bluetooth link broken, Using programmable button on radio if manual transfer required, No loss of audio even if headset turned off
Wireless PTT Button
• Easy ergonomics - Fits easily in the hand or pocket, Lapel clip, Large PTT and volume control • Audible and visual status indicators – Pairing, Bluetooth link, Battery status (low and critical), Charging status • Fast PTT ensures no audio loss - • Battery life for long shifts - 12 hours typical (5/5/90) • Micro USB connector for charging
Wireless Earpiece
• Comfortable earpiece design for long shift use • Loud and clear audio • Built-in microphone includes noise suppression and AVC - Removes background noise, Automatic Volume Control adjusts depending on noise level • Speaker mutes/un-mutes depending on presence of audio transmission - Removes any annoying clicking or popping sounds
FEBRUARY 2011
Job Vacancy : Senior Radio Systems Engineer
We are currently looking to recruit a Senior Radio Systems Engineer.
The successful candidate will have extensive experience in system design, new system installations, maintenance and systems engineering involving practical and statistical process optimisation, analysis, development and testing, Minimum requirements in:
• PBR/PMR/Trunked Radio Products, MOTOTRBO Digital Radio Systems
• Basics of Networking, TCP/IP and basic DOS utilities
• VOIP
• RS232 devices and Data Protocols
• GPS tracking
• Fully Computer Literate, i.e. familiar with System Management/Services/Networking etc
• Producing reports and system documentation
• Operation and use of RF test equipment
• Antenna system design and installation
Although not essential, it would be desirable for applicants to have experience of data/despatch systems and have an understanding of the on-air despatch methods/registration processes.
The ideal candidate must:
• Hold a valid UK driving license. Prepared to travel throughout the U.K. and willing to work flexible hours whenever necessary.
• Maintain a strong commitment to customer care providing high levels of customer service.
• Possess good communication and presentation skills. Able to translate and communicate technical information to the Engineering Team, Managers and Directors.
• Display good organisational skills, able to plan ahead, prioritise tasks and co-ordinate with the work of others.
An excellent package is available for the right candidate. If you would like to discuss this further you can contact Steve Luscombe on 01246 268600.
MOTOTRBO™ Software Release 1.7.2 - Motorola have announced that their MOTOTRBO™ Products have now been updated with the following features to benefit users:
Enhanced GPS – Allows radios to access the channel in a synchronized manner, eliminating collisions. Scheduling of the GPS updates is managed by the repeater and applies to single site repeater, IP Site Connect and Capacity Plus system configurations. If the channel is used only for GPS data transmissions to a server then up to 360 unconfirmed location updates per minute per channel running at 90% capacity can occur.
Radio Password – Optional 4 digit password used during radio power up to protect radios from unauthorised usage.
Digital DTMF Hot Keypad - Expands the current analogue DTMF hot keypad capability to also support digital mode. This feature is supported by full display radios only and facilitates 3rd party telephone gateway applications connected to a control station.
Minimum Volume Offset – Enables the tuner to define a minimum volume level for the radio.
Enhanced Search Capability for Contact List – Allows a radio user to search the Contact list by inputting a series of letters. The radio will bring up the contact based on the key presses.
Programmable Number Keys (for Contact Shortcuts) – Enables display radio keypad keys to be configured as one-touch call keys. The user 'long presses' a keypad key to access the contact then presses the PTT to setup the call.
JANUARY 2011
Mototrola TLKR T6
The NEW Range from Motorola of PMR446 Licence Free two way radios are beginning to cause a stir throughout the Uk. These new and much improved units are ideal for a Ski trip or any outdoor activity where you all need to stay in contact with each other. If you would like to enquire or simply purchase a pair of two way radios click here now.
Motorola have now announced that they are now formally known as Motorola Solutions. This does not affect the way that DCRS deal with you as your Authorised Distributor
Please find below a downloadable PDF of our official certificate
SCHAUMBURG, Ill. – Jan. 4, 2011 – Motorola Solutions, Inc. (NYSE: MSI), formerly Motorola, Inc., today completed the previously announced separation of Motorola Mobility Holdings, Inc. Motorola Solutions shares begin trading today on the New York Stock Exchange (NYSE) under the ticker symbol “MSI.” Motorola Solutions delivers innovative business- and mission-critical communications solutions for commercial enterprises and government customers throughout the world.
Under the terms of the distribution, which was completed today, Motorola, Inc. stockholders as of the close of business on the record date of Dec. 21, 2010, received 1 share of Motorola Mobility Holdings common stock for every 8 shares of Motorola, Inc. common stock they held. Immediately following the distribution of Motorola Mobility Holdings common stock, Motorola, Inc. completed a 1-for-7 reverse stock split.
Motorola Solutions is a worldwide leader in nearly all of the markets we serve. We have a highly diversified customer base, employees in over 65 countries and an unmatched breadth of innovative technology offerings. Motorola Solutions meets a wide range of customer needs through its public safety solutions, mobile computing technology, advanced data capture, integrated command and control communications, WLAN solutions and advanced services.
“With a purpose-driven brand and a strong balance sheet, we are very well positioned for the future,” said Greg Brown, president and CEO of Motorola Solutions. “Motorola Solutions has an outstanding platform to build from and I believe our opportunities for growth will benefit customers, shareholders and employees.”
Brown and members of the Motorola Solutions management team will ring The Closing Bell™ at the NYSE today in honor of the initiation of Motorola Solutions’ first day of trading under the ticker symbol "MSI."
About Motorola Solutions Motorola Solutions is a leading provider of business- and mission-critical communication products and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker “MSI”. To learn more, visit www.motorolasolutions.com. For ongoing news, please visit our media center or subscribe to our news feed
Press release source : Motorola Solutions
NOVEMBER 2010
There is only 3 days left to receive your FREE Motorola Two Way Radio.
Buy 10 of any of the handportable two way radios below and receive extra 1 for FREE ! The offer applies to:
• All Professional Series portable radios - GP340, GP360, GP380
• All Professional Series compact portable radios - GP344, GP388
• All Professional Series ATEX radios - GP340 ex
• All MOTOTRBO portable radios - DP3400, DP3401, DP3600, DP3601
DCRS Support Team Ruda and help them reach the top of mount Snowdon
"On 13th october 2010 team ruda reached the summit of mount snowdon at 11:30am, climbing a total of 3,560ft. An estimated £5,000 has been raised for macmillan cancer support thank you dcrs for the equipment hire!"
NEW RBX +Plus (Radio Branch Exchange) Telephone Interconnect
If you would like utilise your radio system as a customisable private mobile telephony network look no further.
RBX +Plus brings all the benefits and functionalities of corporate unified communications to digital radios, enabling industries to operate under one private business critical mobile telephony network. This product allows digital radios to communicate with phones while accessing familiar telephony features.
Call us on 0800 043 2688 or email us at: sales@dcrs.co.uk with your requirements.
DCRS Presented with 3rd Digital Dynamo Award!
We are delighted to announce that we were one of only five Uk Authorised Motorola Distributors to with a Digital Dynamo Award for 2010 at this year’s dealer conference.
This award was presented by Motorola in recognition for DCRS’s continual commitment and increase in sales of MOTOTRBO™ products throughout 2010.
DCRS become associate members of The Association of Business Crime Partnerships
DCRS have been accepted as an Associate Member for this independent not-for-profit organisation. As an associate member we support the work of the ABCP and assist them with business crime reduction partnerships through our two way radio products and services ensuring they maintain or achieve The Safer Business Award.
This award is the nationally recognised standard for BCRPs which shows that they are operating lawfully, in accordance with the Data Protection Act and with other good practice developed by ABCP which have been designed to promote effective partnership work.
The ABCP work alongside business crime reduction partnerships (BCRPs), police, local authorities and other agencies to help businesses reduce the impact and cost of crime against them, their staff and the communities they trade in. ABCP works with retailers, the evening economy, transport and other business sectors to reduce crime affecting business in our towns, cities and shopping centres. They aim to do this by working together in partnership with our business members, police and other local statutory agencies and organisations.
If you would like to learn more about how we can assist you with your shopwatch or pubwatch systems simply click here
Announcing Professional Series Lowband Radios
Motorola’s Professional Series portables and mobiles set the industry benchmark for conventional analogue two-way radios. They offer broad functionality to deliver an effective feature-packed communication solution.
We are pleased to announce that the Professional Series has now been expanded to include lowband models with R&TTE certification1 for use within EU and EFTA countries2. These new models are available to order now - For a quotation on any of the below models please contact us directly on 0800 043 2688 or email via sales@dcrs.co.uk to request a ring back or detail full requirements for a quotation.
1 Except MDM25DKF9AN5AE GM360 20-36MHz.
2 Not all EU/EFTA countries permit use of PMR in lowband – check local Regulatory conditions before purchasing
SEPTEMBER 2010
Cambridge Fun Run
DCRS are proud to be one of the sponsors for the 2010 Cambridge Fun Run who raised an enormous £18,200 for the BBC Children In Need Appeal in 2009.
The fun run has been a tradition of the Cambridge science park for over 20 years and was so popular in 2009 with nearly 600 runners taking part. Our loan of a radio system ensured that all the organisers were constantly in touch and any situation was dealt with immediately.
DCRS wish the organisers good luck for this year. If you would like to take part simply visit http://www.camfunrun.org/home/
Announcing a Special Promotion:
Buy 11, Only Pay For 10!!!
We are pleased to announce a very special
promotion on Motorola's professional tier
two-way portable radios: buy 11, only pay for 10!!!
To Speak to us about this offer Call Us Free: 0800 043 2688
JULY 2010
MOTOTRBO DMRAlert Integrated Personnel Tracking Solution Elevates Performance at Meadowhall Shopping Centre. .
Yorkshire's iconic Meadowhall Shopping Centre situated on the outskirts of Sheffield has established itself as the region's definitive retail experience, attracting millions of visitors each year. Stretching across 1.5 million square feet of floor space the Centre houses 280 stores featuring designer brands such as Firetrap, Lipsy and Hotel Chocolat. Shoppers can dine at 50 different eateries or be entertained by the 11-screen cinema complex.
Motorola Distribution Partner DCRS worked with Application Partner Alsatel to develop DMRAlert® IN-Track, a customised tracking solution running on the MOTOTRBO digital radio platform.
DCRS Ltd are EXOR Approved accredited Bronze Plus Level and EXOR Approved Accredited Level – Health & Safety Qualified.
Our policies and procedures are checked against current guidelines, according to the size of the business and the type of work carried out. The accreditation was a process in which certification of competency, viability and compliance with legal requirements and current codes of practice is presented. Exor uses a set of risk management standards that have been developed over the past ten years to become the accepted criteria for pre-qualification for all of our public sector clients. Details of the assessment criteria applied to each of these areas can be supplied on request. Exor is part of the SSIP (Safety Schemes in Procurement) forum, ensuring that the assessment criteria are kept up to date and in line with the standards of other procurement organisations.
Before our company achieved Exor accreditation, detailed & stringent checks were made ensuring we meet the accreditation criteria. Our Exor Accreditation includes:
Motorola TLKR T6 Review 1
